We recently came across a question from a valued customer:
“How long does it take for you guys to refund? You canceled my order and it’s over 1 month now—no refund!?”
First, we completely understand how frustrating it can be to wait for your money after an order is canceled. At Gserviiz we believe your trust is priceless—and that’s why we’ve made our refund process fast and hassle-free.
💡 Our Policy:
All eligible refunds are processed within 1 business day once a cancellation is confirmed. That means, in most cases, you’ll see the amount reflected in your account almost immediately, depending on your bank or payment provider.
If you ever experience a delay, it’s usually due to bank processing times, not us. But we’re always here to assist and follow up until your refund is completed.
✅ Here’s what to do if you’re still waiting:
- Double-check the payment method you used (bank, card, or wallet).
- Contact our support team with your order details so we can track the transaction.
- Rest assured—we’ll escalate the matter until you receive your refund.
At Gserviiz, customer satisfaction comes first, and that includes making sure your money gets back to you quickly and safely.
